On October 16, 2017, the Cornell Club of Hong Kong produced a seminar entitled “Disruption in the Retail Food Landscape: The Brick and Click Battle.” Given the food and beverage orientation of the session, CHS Hong Kong chapter leadership helped to organize the event. A panel of industry experts addressed the latest trends in retail technology, customer loyalty, consumer habits, and the battle between offline and online.
The panelists included:
- Dr. Edward McLaughlin – Professor of Marketing & Director of the Food Industry Management Program, Cornell SC Johnson College of Business
- Mr. John P. Fitzgerald – Chief Executive Officer, Asia Pacific ULI-the Urban Land Institute
- Mr. James Austen – Director Retail, Hong Kong, JLL
Thanks to the Hong Kong office of JLL for hosting the event.